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ImageExplorer/Enterprise is a full-service solution,
facilitating the retrieval, distribution and management
of images from both internal and remote archives into
bank and bank-client applications. It comes complete
with web server components, viewers, integration tools,
image utilities and APIs necessary to locate and identify
images, and then deliver them to the desktop. CheckWorks
is a certified partner of Viewpointe Archive Services
and interfaces to the CIMS (Check Image Management System)
and CheckVision® archives.
The benefits of using ImageExplorer/Enterprise throughout
the financial institution are limitless. Users from
departments, such as Research, Reject Repair, Branch
Customer Service and the Call Center can request one
or multiple check images.
ImageExplorer/Enterprise takes the request and determines
the location of the images (whether they are in internal
and/or external archives). The system then initiates
the request structures required for each archive. Once
located, the system retrieves the images, identifies
their image format, then distributes them transparently
to the desktop. ImageExplorer/Enterprise is capable
of handling multiple image formats within a single request.
ImageExplorer/Enterprise is designed to provide a wide
range of capabilities to internal bank organizations,
as well as to bank-client applications, including Online
Banking and Treasury Management. Key features include
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Advanced search and filtering based on specific
fields, configured by department
- Ability
to request associated debits or associated credits
(with appropriate Viewpointe image index setup)
- Dynamic
identification of Viewpointe fields available
for requests
- Display
of search results in a hitlist or direct to
image, depending on department configuration
- Retrieval
of foreground and background of images
- Extensive
image viewer functions
- Zoom,
rotate, flip, invert, save, brightness control,
print
- Multiple
instances for side-by-side comparison
- Enhanced
printing capabilities to reflect brightness,
contrast and reversal adjustments
- Grouping
of user-requested images
- Saved
request capability
- Department-level
sharing of saved requests
- Intuitive
navigation, with enhanced calendar features.
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CheckWorks has built highly efficient and intricate
search and sort capabilities into ImageExplorer/Enterprise.
In a matter of seconds, the system can take a large
multi-item search request and return the hitlist results.
Just as quickly, the hitlist can be sorted on any indexed
field.
ImageExplorer/Enterprise is highly configurable at the
bank and department levels, supporting the various needs
of internal and external organizations. For example,
some departments may choose to enter a request for multiple
images, and the system can return a hitlist of those
items. From that hitlist, the user can select one or
more results to view the specific images. In another
department, users may enter very specific check information,
and therefore want to view the image directly. Retrieved
images can be saved into a folder in local storage,
where other department users can access those images,
if desired.
Other departmental configurations include
setting the maximum number of items that can be displayed
in a hitlist, maximum number of simultaneous image requests,
available fields for image searches, and the security
levels for department users.
- Settings at the system, bank, and department
levels for application functions, such as maximum
number of images, maximum number of simultaneous
requests, hitlist format, search and filter
fields
- Billing and statistical tracking
- Department, user, and billing information
associated with each transaction
- Transaction logging, supporting level of service
agreements
- Date and timestamp associated with each
transaction
- Departmental usage tracking beginning
at the user level, providing for easier
retrieval auditing
- Proactive alert system for critical errors
such as archive connectivity issues
- Detailed image retrieval data for data mining
purposes.
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ImageExplorer/Enterprise is designed for maximum flexibility
and scalability.
- Communication with Viewpointe, CIMS, CheckVision®,
and other archives
- Automatic detection of Viewpointe index structure
- Automatic detection of image formats
- Hit list and image retrieval available from
numerous platforms and programming languages:
- SOAP-wrapped (Java™, COM and .NET)
- Toolkit for simple integration with bank and
bank client applications
- The requesting application can control
the process, handling the image request
transparently, without user interaction
- Java™-based, Java 2 Enterprise Edition
(J2EE) compliant (includes components such as
Servlets, Java Server Pages (JSP), Java Beans,
and Java Data Base Connectivity (JDBC)
- HTTP/HTTPS-compliant protocol support of XML,
HTML, CSS, and Java Scripts, which provide platform
and browser independence
- HTTP- or MQ-capable interface to Viewpointe’s
Accesspointe
- Java™ and HTML viewers
- Host manager for internal image archive retrieval
and request management
- Optional importing of images into ImageExplorer/Enterprise
from external applications
- Asynchronous retrieval capability for large
requests that require background processing
- Transaction-level logging to ensure compliance
with Service Level Agreements (SLAs).
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Requests are authenticated through security protocols,
as well as through the complete online administration
of configuration options. ImageExplorer/Enterprise also
provides a complete permission hierarchy at the bank,
department and end-user levels. Enterprise-wide security
is available inside or outside the firewall, remote
or onsite. Features include –
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Browser-based security administration for management
and site owners
- Secure
Socket Layer (SSL) compatible
- NT
authentication
- Firewall
compliance
- SAF
compliance (RACF and others)
- Permission
structure at the system, bank, department and
user levels
- Application
and user password rules, including length and
duration
- Logging
of attempted security breaches.
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