| CheckWorks
Expands its Image Archive and Distribution Solutions
in Response to Market Endorsement and Growing Customer
Base
Product restructuring reflects imminent changes
in the face of document imaging
Atlanta, GA – Sept. 19, 2003
– CheckWorks, Inc., a Georgia-based enterprise-wide
document imaging solutions company for financial institutions,
announced that it is extending its document and check
image solutions for financial institutions, client application
and vendor archives in three specific directions: ImageExplorer™
Enterprise and ImageExplorer
Network; Image Utilities and ImageInsight™
viewers; and integration solutions to bank applications.
This restructuring of the company’s product direction
is designed to offer more comprehensive solutions to
CheckWorks customers, which includes many of the top
25 financial institutions in North America. CheckWorks
solutions work with products developed by Viewpointe
Archive Services, IBM,
Sterling
Commerce, Verisign,
Computer
Sciences Corporation, Magnet
Communications, Corillian
and Micrographic
Sciences, Inc.
ImageExplorer Enterprise and ImageExplorer
Network are designed to offer financial institutions
a full check image solution suite for both internal
and enterprise-wide application. Image Utilities and
ImageInsight viewers provide specific solutions for
all aspects of image retrieval, distribution, enablement
and management. The integration solutions to bank applications
– which include item processing, customer service
and call center applications – meets the needs
of bank/client applications as well.
“We have drastically reduced the
expense of implementing an image strategy for financial
institutions,” says Allan Edmonds, president and
co-founder of CheckWorks.
“We allow the bank to capitalize
on its existing image archives, whether they are internal
or external to the enterprise. This way, they can focus
on their customer service, productivity and revenue
opportunities.”
According to Edmonds, the discovery phase
for many financial institutions embarking on enterprise-wide
image access has been surprising. “As banks have
begun to explore the possible use of image throughout
the organization, not only for research but for generating
revenue and improving customer service, they found that
they have a higher number of archives in more image
formats than they realized they had. The idea of consolidating
them can be overwhelming.”
CheckWorks’ ImageExplorer
solutions are robust, platform- and archive-independent
image suites that deliver images from multiple archives
to any desktop within seconds. This enables bank personnel
to take advantage of research and customer service utilities
that streamline their efforts, as well as bank customers
who want to view images through their Internet banking
and treasury management applications. Along with its
full image solution suite, CheckWorks has continued
to provide its specialized middleware solutions to facilitate
integration with bank-client and image archive vendors.
Despite current wranglings on Capital Hill,
the passage of Check 21 seems inevitable. With its passage,
substitute checks will become legalized and check truncation
for image statements and image presentment to other
institutions will become the norm. This has created
urgency among financial institutions to resolve the
issue of enterprise-wide and archive-independent image
access, distribution and management.
“The cost of inaction will be high,”
Edmonds stresses. “It is in the best interest
of financial institutions that they have solutions in
place prior to the foreseeable enactment of the Check
Truncation Act. Our product repositioning reflects our
continued commitment to support financial institutions
and vendors as they image-enable their applications
and environments. “ |
