SunTrust Implements CheckWorks’ Image Batch Retrieval and Batch Store

Utilities serve as sophisticated middleware between ImageExplorer/Enterprise and Viewpointe image archive portal, enabling bank users to retrieve and store images in request groups.

Atlanta, GA, November 18, 2003 – CheckWorks, an enterprise-wide document imaging solutions company for financial institutions, announced the availability of two new utilities for banks that use the Viewpointe national Check Image archive. Batch Retrieval is a utility that works as middleware between an application that needs large groups of archived images and the Viewpointe Media Manager archive portal. Batch Store is a related utility that also works as middleware between an application that needs to store a group of images and the CheckWorks ImageExplorer/Enterprise product.

As a certified vendor for Viewpointe, CheckWorks has developed and implemented both utilities into production at the first site, Atlanta-based SunTrust Bank. Currently, CheckWorks’ Batch Retrieval/Batch Store is interfacing with Middleburg Heights, Ohio-based Micrographic Sciences, Inc. ANF Technology for Research Department usage. ANF Technology bridges the gap between legacy systems and newer systems to enable faster and more cost-effective image retrieval.

“Micrographic Sciences, Inc.'s ANF Technologies provide a seamless integration of CheckWorks’ Batch Retrieval/Batch Store product and the existing research environments,” said Walter Silverman, senior systems engineer at MSI. “MSI's ANF supports all major bank research systems, and when coupled with CheckWorks’ Batch Retrieval/Batch Store, it makes it possible for banks to blend the Viewpointe national Check Image archive into the existing research environment.”

According to Paul Edmisten, vice president, enterprise project manager at SunTrust Bank, Batch Retrieval has enabled SunTrust to improve operational efficiencies and upgrade from paper-based processes to an image-based process. “The batch retrieval and batch store components have enabled SunTrust to replace manual paper based processes with an automated technical solution, therefore, improving the overall turnaround time and method in which we present image requests,” said Edmisten.

“The availability of both Batch Retrieval and Batch Store reflects a sophistication in document imaging that we haven’t seen before in the industry, “ said Brian Heiss, co-founder and CTO of CheckWorks. “Not only can the viewer be used for multiple image objects such as statements and checks, it can also be easily interfaced to other applications within the financial institution.”

Since many of the images in a batch request will likely already be on long-term storage, the retrieval time can vary. Batch Retrieval has extensive logic to log and track all image requests as they are processed. Batch Store allows a calling application to store a group of images, regardless of its original source, into ImageExplorer/Enterprise as a “Saved Request” that can then be viewed with the CheckWorks ImageInsight Viewers.

“The deployment of these products represents a very successful working relationship between ourselves, the other vendors and our business partners,” said Allan Edmonds, co-founder and president of CheckWorks. “It also enhances our position as a key provider of document image solutions for the banking industry.”